We strive to ensure complete satisfaction with our services. However, we understand that there may be situations where a refund is warranted. Please review our refund policy below to understand your rights and our process.
Eligibility
- • Refund requests must be made within 7 days of purchase
- • The service/content must not have been accessed or downloaded
- • Account must be in good standing
- • One-time purchases only (subscriptions handled separately)
Process
- 1. Submit refund request through our support portal
- 2. Include order number and reason for refund
- 3. Our team will review within 48 hours
- 4. If approved, refund processed within 5-7 business days
Exceptions
- • Technical issues that we cannot resolve
- • Accidental purchases (with immediate notification)
- • Service unavailability
- • Special circumstances (reviewed case-by-case)
Need Help?
If you have any questions about our refund policy or need to request a refund, please don't hesitate to contact our support team. We're here to help!