Our Refund Policy

Understanding our refund process and policies

We strive to ensure complete satisfaction with our services. However, we understand that there may be situations where a refund is warranted. Please review our refund policy below to understand your rights and our process.

Eligibility

  • • Refund requests must be made within 7 days of purchase
  • • The service/content must not have been accessed or downloaded
  • • Account must be in good standing
  • • One-time purchases only (subscriptions handled separately)

Process

  • 1. Submit refund request through our support portal
  • 2. Include order number and reason for refund
  • 3. Our team will review within 48 hours
  • 4. If approved, refund processed within 5-7 business days

Exceptions

  • • Technical issues that we cannot resolve
  • • Accidental purchases (with immediate notification)
  • • Service unavailability
  • • Special circumstances (reviewed case-by-case)

Need Help?

If you have any questions about our refund policy or need to request a refund, please don't hesitate to contact our support team. We're here to help!